ELOQUENCE is pioneering the development of advanced voice/chat bot technologies aimed at transforming unstructured dialogues into comprehensible, safe, and unbiased interactions. Our focus is on creating self-learning, adaptable models for diverse languages and use cases, emphasizing sustainability and European values, especially in safety-critical applications. By enhancing conversational agents with our research, including partnerships with key European enterprises and deploying in scenarios like emergency services and smart home assistants, ELOQUENCE aims to set new standards in AI, ensuring privacy, bias detection, and empathetic user engagement.